T: 01983 741001 - E: islandcottages@outlook.com

Tenant Area.

Tenant Area

Tenant Welfare

At Island Cottages we care very much for the welfare of our tenants and we will do what we can to help you. Hopefully you’re already aware that we offer a tenant support service which includes 24/7 support and counselling to our tenants. Please click here for the eLeaflet which contains everything you need to access the services.

If there’s anything we might be able to help with please feel free to pop in for a chat, there’s generally someone in the office from 11am to 5pm on a Tuesday, 09.00 to 4pm on a Wednesday and Thursday and from 09.00 until 5pm on a Friday.

Newsletter

Please click here for our latest newsletter which contains all sorts of information including out of hours contact information. We strongly recommend all tenants read this.

Applying for a property

Unfortunately it is seldom that a property becomes available, when they do we find our tenants via the Homefinder Scheme, please click here to register.

Useful Websites

The following two websites give advice on Isle of Wight Housing issues including benefits and general housing information.

https://www.iow.gov.uk/Residents/Care-Support-and-Housing/Housing/

https://www.iow.gov.uk/Benefits-Council-Tax-and-Businessw-Rates/

The following website is an organisation set up to look into complaints against social housing landlords.

https://www.housing-ombudsman.org.uk/

The following website is for the Regulator of Social Housing who monitor and regulate the performance of all social housing landlords.

https://www.gov.uk/government/organisations/regulator-of-social-housing

The following two websites are independent organisations who help people who are concerned about housing issues affecting them and offer practical advice in what they can do.

https://england.shelter.org.uk/housing_advice

http://www.citizensadvice.org.uk

 

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